At Trimize, we’re committed to your complete satisfaction not only through the quality of products but also by providing a smooth and worry-free shopping experience. That’s why we offer a clear and flexible return and refund policy when you purchase the best sensitive-area shaving machine for men from Trimize website.

Refund and Return Policy Details:

Refund and Return Period:

You have 30 days from the date of receiving the product to request a refund or return.

General Terms

Product Condition:
To be eligible for a return or exchange, the item must be in its original condition unused, complete with all accessories, and in its original packaging.

In Case of a Defective Product:
If the product has a manufacturing defect or does not match the description, you are entitled to a full refund or return with no extra cost.

Non-Returnable Items:

• Products damaged due to misuse.

• Products missing essential components or accessories.
  

How to Submit a Return or Refund Request

1. Contact Customer Support
   Reach out to Trimize support team via WhatsApp or official communication channels.
2. Submit Your Request
   Send your order details along with clear photos of the product.
3. Return the Product
   Package the item securely and hand it over to the shipping company as directed by our support team.
4. Processing the Request
   Once we receive and inspect the product, we’ll process your request promptly and efficiently.
5. Refund Process
   Refunds will be issued to the original payment method used during purchase.
   Please allow 10 to 14 work days after we receive the product for the refund to be completed.