Refund and Return Policy

At Trimize, our primary goal is your complete satisfaction with our products and services. Therefore, we offer a simple and straightforward refund and return policy to ensure a comfortable and worry-free shopping experience.

Refund and Return Policy Details:

Refund and Return Period:

You have 30 days from the date of receiving the product to request a refund or return.

Conditions:

Product Condition:

The product must be in its original condition and unused.

All product accessories must be included with the original packaging.

If the Product is Defective:

If the product is defective or does not match the description, you can exchange it or get a full refund without any additional costs.

Products Not Eligible for Return:

Products damaged due to misuse or missing any components are not eligible for return.

How to Submit a Request:

Contact Customer Service:

Reach out to us via WhatsApp or any of our official channels.

Submit a Refund or Exchange Request:

Share the product details and your request with our team, and we will provide you with a return label.

Return the Product:

Package the product securely and hand it over to the designated courier service.

Complete the Process:

Once we receive the product, we will review it and process your refund or exchange request as quickly as possible.

Refund:

Refunds will be issued using the original payment method.

The refunded amount will be processed within 10-15 business days after receiving the product.

Because your satisfaction is our priority.

For additional inquiries or refund and exchange requests, contact us via WhatsApp or visit our website www.trimize.com.